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Filer Information - Creditor Help Page

Welcome! While the information presented is accurate as of the date of posting, it should not be cited or relied upon as legal authority. It should not be used as a substitute for reference to the United States Bankruptcy Code (Title 11, United States Code) and the Federal Rules of Bankruptcy Procedure, both of which may be reviewed at local law libraries, or to local rules of practice adopted by each bankruptcy court. Finally, this information should not substitute for the advice of competent legal counsel.

In addition to the information presented here, the Court also provides walk-in Self Help Centers for visitors who are seeking more information about how the bankruptcy process works in Arizona. In Phoenix, the Self Help Center is located on the 6th floor of the U.S. Bankruptcy Courthouse located at 230 N. 1st Avenue. In Tucson, the Self Help Center is located in Room 100 of the James A. Walsh Courthouse at 38 S. Scott Ave, and in Room 247 for free attorney consultations by appointment (see below). 

The current hours of operation in Phoenix are from 9:00 a.m. to 1:00 p.m. daily, and in Tucson from 9:00 a.m. to 4 p.m. daily. In Phoenix and Tucson, the Bankruptcy Section of the State Bar of Arizona provides volunteer attorneys to consult with individuals about bankruptcy for 20 - 30 minutes without charge. Additionally, volunteer attorneys are available by telephone. The volunteer attorneys are available by appointment only. Appointments may be scheduled online, using the Court's online scheduling application. This service is available only to individuals who have filed or are considering filing a chapter 7 or chapter 13 case and to an individual creditor in a bankruptcy case. The volunteer attorneys do not consult on Chapter 11 cases.

To use this service, you must first watch bankruptcy education program videos and complete an online questionnaire. The bankruptcy videos give general important information about bankruptcy. The questionnaire is important because it allows the attorney to give you specific advice about your situation. Completion of these materials requires serious consideration and a minimal time commitment of about one hour before you meet with an attorney. For additional information about the Self Help Center, please contact our front counter staff or call 602-682-4007, 520-202-7500 or 800-556-9230 and select 0 (zero) for the receptionist. Court staff will not be able to provide legal assistance but can answer general questions about bankruptcy forms and procedures.

Self Help Center Customer Satisfaction Survey: If you have used any of our Self-Help Centers in the District of Arizona, we want to know what you think. Please take a few moments to fill out this short survey to help us improve our services.


A creditor in a bankruptcy case is a person or entity to whom the debtor owes money or who claims to be owed money by the debtor.

If you have received a notice from the court that lists you as a creditor in a particular bankruptcy case and the notice includes a proof of claim form, it means that the debtor has listed you in the debtor's bankruptcy case as someone who the debtor owes money.


There are three ways a Proof of Claim may be filed with the court: by mailing or delivering a paper copy to the Clerk's Office in Phoenix, Tucson or Yuma; by using our on-line Proof of Claim application; or by facsimile (fax). The Proof of Claim Instructions provide guidance for online filing and fax filing.